Privacy Policy EƯective Date: January 1, 2026
1. Introduction
We value your privacy and are committed to protecting the personal and business
information you share with us. This Privacy Policy explains how we collect, use, and protect
information from retail customers and commercial customers, including information
shared through SMS (text message) communications.
This policy is organized into separate sections so you can easily find the information that
applies to you.
2. Retail Customer Privacy Practices
(Product Questions via SMS)
2.1 Information We Collect (Retail Customers)
For retail customers, we may collect:
Name
Mobile phone number
Product questions or messages you send to us via SMS or other contact methods
2.2 How We Use Retail Customer Information
Retail customer information is used only to:
Respond to product questions or inquiries
Provide customer support related to products
Improve our products and customer service
We do not sell or rent retail customer personal information.
2.3 SMS Communications (Retail Customers)
If you contact us by text message or provide your mobile phone number, you consent to
receive SMS messages only in response to your product questions.
Message frequency varies based on your inquiry
Standard message and data rates may apply
We do not send marketing or promotional SMS messages to retail customers unless
explicitly requested
You may opt out of SMS messages at any time by replying STOP.
2.4 Sharing Retail Customer Information
Retail customer information may be shared only:
With service providers who assist us in responding to inquiries (under confidentiality
obligations). This information does not include your name and phone number. Only
product related information unless the customer gives us permission.
When required by law or legal process
Retail customer information is not shared for third-party marketing purposes.
2.5 Retail Customer Data Retention
Retail customer information is retained only as long as necessary to respond to inquiries or
for legitimate business purposes, after which it is securely deleted.
3. Commercial Customer Privacy Practices
(Order Status & Business Contact Information)
3.1 Information We Collect (Commercial Customers)
For commercial customers, we may collect:
Business name
Contact person name(s)
Business phone number(s)
Email address(es)
Order numbers and order status information
Communications related to orders, services, or accounts
3.2 How We Use Commercial Customer Information
Commercial customer information is used to:
Provide order confirmations and order status updates
Communicate about existing orders, services, or accounts
Manage business relationships and customer records
Provide customer support and operational communications
We do not sell commercial customer contact information.
3.3 SMS Communications (Commercial Customers)
If a commercial customer provides a mobile phone number, we may send SMS messages
for:
Order status updates
Order confirmations
Service-related or operational communications
Message frequency varies depending on order activity. Standard message and data rates
may apply.
You may opt out of SMS messages at any time by replying STOP. Opting out of SMS does
not aƯect other forms of order-related communication unless requested.
3.4 Sharing Commercial Customer Information
Commercial customer information may be shared only:
With service providers it is necessary to fulfill orders or provide services. This
information does not include your name and phone number. Only product related
information unless the customer gives us permission.
When required by law or legal obligation
Commercial customer information is not shared for unrelated marketing purposes.
3.5 Commercial Customer Data Retention
Commercial customer information is retained as necessary for business, legal,
accounting, and operational purposes and is securely deleted when no longer required.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect both retail
and commercial customer information from unauthorized access, disclosure, or misuse.
5. Your Choices and Rights
You may:
Request access to or correction of your contact information
Request updates to commercial contact details
Opt out of SMS communications at any time
To make a request, contact us using the information below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this
page with an updated eƯective date.
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Handyman’s Inc.
handyoƯice@handymansinc.com
320-251-3292
604 E St. Germain
St. Cloud, MN 56304